Reference

88bos Legal Policy For Your Account

88bos Legal sets out how we handle account access, payment records, site data and requests from customers in Indonesia.

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88bos 88bos Legal Policy For Your Account
POLICY CONTACT

Where To Ask About Legal

A clear contact path helps when your question concerns Legal rather than a game or wallet screen. Use the account support route for questions about eligibility, phone verification, data access or a correction request. If the issue involves DANA, OVO, GoPay or QRIS, include the payment reference and the account phone number so we can match the request without asking you to repeat the same details. We can also explain which part of the policy applies when access depends on local law.

Team online

Account policy route

Send an account message when you need a Legal clause explained, want to ask whether an access condition applies, or need help locating the policy linked to your account. Include your registered phone number so we can identify the correct account record.

Wallet record check

For a Legal question involving DANA, OVO, GoPay or QRIS, provide the payment reference, date and amount shown in your receipt. We use those details to trace the account entry and explain whether the request concerns a wallet status or a policy condition.

Correction request

Ask us to correct an account detail through the support path when your name, phone number or payment reference is inaccurate. We may ask for account verification before changing records, because a Legal request must be connected to the person who controls the account.

DATA PRACTICE

How We Apply This Policy

The Legal process is practical: we collect the account details needed for access, connect payment references to the correct customer record, and restrict changes until verification is complete.

Account data

We use account data to identify your record, complete phone verification and respond to Legal requests. When you ask about access or correction, we compare the request with the registered details before discussing information linked to that account.

Cookies and sessions

Browser cookies can keep your account session and policy link consistent between visits. If you clear cookies, change device or move from mobile browser to desktop, we may require you to sign in and complete the account step again.

Payment references

A DANA, OVO, GoPay or QRIS receipt gives us a reference for checking a payment-related Legal question. Bank transfer and virtual account records follow the same matching principle, with the account identifier used to separate one request from another.

Account security

Phone verification comes before account access so we can connect the person requesting help with the registered account. Do not send a password or private wallet credential in a message; use the support route and provide only the reference needed for the request.

Record retention

We retain account and transaction records for the period needed to operate the account, resolve a payment query and meet applicable legal requirements. The relevant retention details are set out in the Legal notice, and you can ask us to clarify a record category.

Policy changes

If a Legal condition changes, we update the policy text and identify the affected account step or access condition. When you ask for a change to your details, we first verify the request, then confirm what was updated and which record remains unchanged.

Answers About 88bos Legal

These Legal answers address the points you may search for before opening an account or sending a policy request. They cover access in Indonesia, account data, payment references, cookies, corrections and contact steps. If your situation is not covered, send the account details and question through support so we can apply the relevant policy wording to your record.

88bos Legal covers account access, phone verification, payment references, cookies, account security, record retention and requests to correct details. It also explains conditions that may apply in Indonesia. Read the notice before opening an account, especially where access depends on local law.

Access depends on local law and is available only where local law permits. You are responsible for checking the rules that apply to you before opening or using an account. If an access condition is unclear, contact us through the account policy route.

We use the payment reference, account identifier and receipt details to investigate a DANA or QRIS question. OVO, GoPay, bank transfer and virtual account records follow the same process. Send the reference through support so we can match it to the correct account.

Use the correction request path and state which account detail is inaccurate, such as your phone number or name. We verify that you control the account before making a change, then confirm the updated field and any record that cannot be altered.

Yes. The Legal notice explains how cookies can maintain a browser session and connect you with the correct policy page. Moving from a mobile browser to desktop, clearing cookies or changing devices may require another sign-in and phone verification step.

Send an account support message asking which record category you want clarified, such as a payment reference or account detail. We verify the request first, then explain the applicable retention wording and the steps available under the Legal notice.

Include your registered phone number, the specific Legal question and any relevant reference, such as a DANA, OVO, GoPay or QRIS receipt. Never send your password or private wallet credential. Clear details help us route the request without exposing unrelated account data.

Related Pages

88bos Indonesia Account information About Us Access guide FAQ